Return Window and Conditions
You may return products within 30 days of receipt. Returns must be in original condition and packaging. Please note, the customer is responsible for return shipping costs.
Non-Refundable Items
Original shipping fees are not refundable. Returned items will be inspected, and refunds processed within 7 days of receipt. There are no restocking fees applied.
How to Return
To return an item, please contact our customer service team for instructions. Include all original accessories and documentation to ensure a smooth return process.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask sharkcanada Store for clarification.
Preparing your request
A clear request makes the relevant subject easier to identify. Mention the item, order reference or part of this page connected with your question. Use [email protected] or and keep a copy of the message you send.
This store’s return settings
Request an eligible return within 30 days after delivery. Approved refunds are processed within 7 business days; the customer pays ordinary eligible return-shipping costs. Restocking fee setting: none. Original shipping is generally non-refundable, subject to law and store error. These store settings override different manufacturer instructions. Request instructions from [email protected]; store address: 749 Michael drive, Windsor, ON, N8N 5A2, Canada.